Terms & conditions

Using Tahdig’s services and placing an order means you have read and accepted the terms below. Please review them carefully before using the site.

Purchase & pricing

Rules for stock, pricing, and customer information when buying.

Product availability

If a product is unavailable, the paid amount will be refunded.

Correct information

Users must enter accurate contact details and shipping addresses.

Placing an order

Placing any order means accepting the store’s terms and conditions.

Product prices

All prices are up to date and may change without prior notice.

Order registration & processing

Conditions for placing an order on the site

Cancel order

You can cancel an order before it is prepared for shipping.

Successful order

An order is finalized after payment is completed.

Order review

The store reserves the right to review and approve orders.

Payment error

If a payment error occurs, the order will not be finalized.

Shipping process

Orders are shipped after they have been prepared.

Delivery time varies depending on the destination city.

The address registered at checkout is used for shipping.

If a problem occurs, support will contact the customer.

Returns & exchanges

Returns follow the conditions on the Returns page. Only requests that meet the stated requirements will be reviewed.

Intellectual property

All images, designs, content, logos, brand names, and other materials on the site belong to Tahdig. Any use or publication without written permission is prohibited.

Still have a question?

Couldn’t find your answer? Tahdig experts are ready to help you.

Contact support

Safe shopping, from selection to delivery

Secure payment

Support in your language

Precise product selection

Trackable shipping